Privacy Policy

SeniorCare Labs, Inc. ("Company," "we" or "us") is committed to protecting the privacy of users of the website located at https://mantlecare.com or any website owned, operated, licensed or controlled by us (the "Site"). This Privacy Policy describes how we gather, use and disclose information about you. This Privacy Policy applies solely to the information about you that we collect through the Site.

This Privacy Policy does not apply to (i) any other information gathered or used by Company, including through websites not controlled or operated by us; (ii) information that would be considered protected health information ("PHI") under the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended ("HIPAA"), and (iii) personal information that you provide to us in other contexts (e.g., through a business relationship not handled through the Site). Company may receive PHI from a managed practice in connection with the provision of certain services it provides for or on behalf of the managed practice. For more information about how your PHI may be used and disclosed, please refer to the relevant Notice of Privacy Practices provided to you by the managed practice. If there are any inconsistencies between the Notice of Privacy Practices and this Privacy Policy, the Notice of Privacy Practices will control with respect to the use and disclosure of your PHI.

Acceptance of Privacy Policy

Please review this Privacy Policy, which is incorporated into and made part of our Terms of Use. By using the Site, you signify your acceptance of this Privacy Policy and signify your consent to our collection, use and disclosure of your information in accordance with this Privacy Policy and the Terms of Use. If you do not agree to the terms of this Privacy Policy, please do not use the Site. Your continued use of the Site following the posting of changes to these terms will mean that you accept those changes.

Collection of Personal Information

We may collect personal information when you visit or interact with our Site, including submitting online forms, correspond with us by phone, e-mail, or otherwise, or when you inquire about or apply for employment opportunities at Company.

When you access or use the Site, you may provide us with information we collect, including:

• Contact Information: Company may collect personal information such as your name, title, company, email address, mailing address, phone number, password, resume information, professional credentials, institutional affiliations, feedback, and any other information you choose to provide us.
• Biographical and Demographic Information: Company may collect personal information such as date of birth, age, gender, and marital status. Sensitive Personal Information: Company may collect personal information such as your race or ethnicity, or criminal offenses (e.g., as responses to job postings).
• Healthcare Provider Testimonials: Company may collect any information you provide related to your experiences with our business, employment or supported practices.
• Marketing and Communication Data: Company may collect information which tells us your preference in receiving marketing from us and our third parties and your communication preferences.
• Usage Information: Company and certain of our service providers may also collect certain information about the use of the Site and other information made available by your web browser or internet service provider (collectively, "Usage Information"). Usage Information may include your language settings, browser type operating system, numerical IP address, cookie or similar online identifiers, referring URL, location and pages viewed. Some of this information, such as IP address, may constitute personal information under applicable laws. Company may obtain certain of this Usage Information by installing a "cookie" on your computer/device (or using a third party to do so) or using similar technologies such as pixels, web beacons or software development kits that may forward such information to third parties. For additional information regarding our use of "Cookies," see below.

Use of Personal Information

Company may use the information we collect for one or more of the following purposes:

• To provide and improve the content and functionality of the Site;
• To provide you with information, products or services that you request from us;
• To manage our relationship with you;
• To facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics;
• To identify visitors, customize the content and/or layout of pages for each individual visitor;
• To analyze traffic to the Site;
• To carry out research on customer demographics, interests and behaviors;
• To provide marketing messages relevant to your interests;
• To respond to your inquiries or provide you with information regarding Company and the Site;
• As Company believes necessary or appropriate to: (i) comply with any legal, regulatory or contractual obligation and to respond to requests from public and governmental authorities; (ii) investigate security breaches; (iii) enforce the Site's Terms of Use; and (iv) protect Company's rights, privacy, safety and property and the rights, privacy, safety and property of others;
• To fulfill any other purpose for which you provide it;
• In any other way Company may describe when you provide the information; and
• For any other purpose with your consent.

Please note that our use of PHI is explained in the applicable managed practice's Notice of Privacy Practices.

Disclosure of Information

We may disclose your information to the following categories of third parties for our business purposes:

• Corporate parents, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
• Service providers, agents, contractors, consultants and advisors, to help us provide, improve, protect and promote the Site and to perform business operations. These third parties will access your personal information only to perform tasks on our behalf in compliance with this Privacy Policy.
• Third party advertising companies that collect information about your access and use of the Site and other online services for our advertising purposes.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Any governmental agency, regulatory authority or self-regulatory organization, including law enforcement, as needed to cooperate with proceedings, inquiries or investigations by such authorities or in response to any requests made by such authorities, or to otherwise comply with legal or regulatory obligations.
• Third parties as needed to protect our legitimate interests, including to establish or defend our legal rights.
• Third parties in the event that we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger, restructuring or business transfer.
• Certain other persons to the extent authorized by you.

Security

Your privacy is very important to Company. We strive to use appropriate security measures for preventing your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Except as provided elsewhere in this Privacy Policy, we limit access to personal information in electronic databases to those persons in our organization who have a business need for such access. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. However, you should know that no web site operator, including Company, can fully eliminate security risks associated with personal information. While Company has endeavored to create a secure and reliable website for users, the confidentiality of any communication or material transmitted to/from the Site or via e-mail cannot be guaranteed.

Data Retention

Company retains your personal information for as long as necessary to accomplish the purposes set out in this Privacy Policy, unless a longer period is required under applicable law or is required to resolve disputes or protect our legal rights.

Third-Party Links on the Site

The Site may contain links to other, third-party websites. Please be aware that Company is not responsible for the privacy practices of such other websites. When you connect to a third-party website that is linked to our Site, we encourage you to read the privacy statements of that website. This Privacy Policy applies solely to information collected by this Site.

Children Under the Age of 18

The Site is not intended for use by children under the age of 18. In accordance with the Children's Online Privacy Protection Act of 1998 ("COPPA"), Company does not knowingly collect personal information from children under 13 without parental consent. When Company receives information (with parental consent) from users under the age of 13, we will not share their personal information with third parties, regardless of their stated preference given at registration, in compliance with COPPA.

Cookies

Company and third parties may use cookies and related data collection technologies ("Cookies") to gather general information about the browsing activities of visitors to the Site. Cookies are simple text files stored on your web browser to provide a means of distinguishing among users of this website. Cookies help recognize your browser or device, maintain your preferences, and provide certain features (such as saving your location). This allows us to constantly improve our Site's design by arranging the content in the most user-friendly manner and to continually meet the users' needs.

We may use the following types of Cookies: (i) strictly necessary Cookies to provide our online services, which are necessary for the Site to function; (ii) analytics Cookies, which allow us to count visits and traffic sources so we can measure and improve the performance of the Site; and (iii) advertising Cookies, which may be set through our advertising partners and used to build a profile of your interests and show you ads or send you marketing emails tailored to your interests, both on and off Company services.

You have the ability to accept or decline Cookies, and you can review your Internet browser settings, typically under the sections "Help" or "Internet Options," to exercise choices you have for certain Cookies. Refusing or deleting these Cookies may limit your ability to take advantage of some features of this Site.

We may also use third-party Web analytics services (e.g., Google Analytics, Google Tag Manager, GoogleAds) and other technologies on our Services to collect and analyze usage information through cookies and similar tools; engage in activities such as auditing, research, or reporting; and provide certain features to you.

Your Choices

• Update Your Information: If you become aware that the personal information we maintain about you is inaccurate, incomplete, misleading, irrelevant or out of date, you may contact us using the contact information at the bottom of this Privacy Policy.
• Marketing Communications: You may opt out of marketing-related emails by clicking the "Unsubscribe" link at the bottom of each such email, or by sending an email with the subject line "Unsubscribe" to privacy@mantlecare.com. You may continue to receive service-related and other non-marketing emails.
• Do Not Track: Some internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
• Healthcare Provider Testimonials: If you gave us consent to post a testimonial on our Site and/or social media pages, but wish to update or delete it, please contact us at privacy@mantlecare.com

Electronic Communications

You consent to receive electronic communications from Company, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and/or on the Site satisfy any legal requirement that such communications be in writing.

Changes to This Privacy Policy

Company reserves the right to modify or amend this Privacy Policy at any time. All changes will be effective immediately upon posting to the Site. We display an effective date on the policy in the upper left corner of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any change to this Privacy Policy regarding use or disclosure of personal information, we will provide advance notice on the Site. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice. Your continued use of the Site after the effective date of this Privacy Policy (as modified from time to time) indicates your agreement to the terms hereof.

Questions About This Privacy Policy

If you have any questions about this Privacy Policy, please contact us by email to privacy@mantlecare.com or by mail to: 215 NW 24th ST STE 700, Miami, FL 33127